PRIVACY POLICY

BOOMBOLT LIFESTYLE PVT LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

Our Policy is subject to change at any time. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our website www.boombolt.in. By visiting and/or using our D2C platform, you are accepting and consenting to the practices described in this Policy.

 

WHAT WE COLLECT

We may collect the following information:

  • Name
  • Contact information including e-mail address, Phone number and Shipping address. 
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers. 
  • UPI ID/ Debit/Credit Card information for payment gateways (Third party)
  • Search patterns and screen time and number of sessions with us. 

Whenever you interact with our website, we automatically receive, record, and analyse information from your browser or device, which includes, without limitation, your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our website, information about your mobile device, including a unique identifier for your device and purchase history; which we sometimes aggregate with similar information from other customers to create features such as best-selling products, products you viewed or searched for, products you may like, products that fits your size based on previous purchases etc. We may also use browser data such as cookies, flash cookies, or similar data on certain parts of our website. We may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information etc. We use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalised content, to give you the best possible shopping experience on our website. 

 

WHAT WE DO WITH THE INFORMATION WE GATHER

We use this information to provide you with a safe, efficient, smooth, and customised experience, which includes, without limitation, displaying content such as recommended products that might interest you and communicating with you about your orders, new products, and latest promotional offers. This allows us to provide specific services and features that most likely meet your needs, customise our Platform to make your experience safer and easier, and 

We require this information to understand your needs and provide you with a better service. What we do with your information is as follows: 

    • To create an efficient, smooth and customized experience.
    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find adaptable to. 
    • From time to time, we may also use your information to contact you for market research purposes.
    • We may contact you by email, phone number or WhatsApp. 
    • We may use the information to customize the website according to your interests.
  • To enable third parties to carry out technical, logistical, and other functions on our behalf.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Customers’ privacy is an important part of our business to build a lasting relationship. Our policies are against commercially exploitation of such information by selling it to third parties. 

We only share customer information for the following: 

1) Third-party service providers

We depend on third party service providers for making your customer experience with us flawless.  This includes but are not limited to fulfilling orders, delivering packages, analysing customer data, providing marketing assistance, providing search results and links, and processing payments. For optimum fulfilment of these functions, they have access only to such customer information as is needed to perform their functions, and are contractually bound to not use it for any other purpose.

2) Compliance with law

We may be required to share customer information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution, and punishment of offences. Further, we may release account and other personal information when we believe release is appropriate to enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of Boombolt Lifestyle Pvt Ltd users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction.

3) Business transfers

As we develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, all information, including personal information collected and stored by us may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which all such information is transferred to one or more third parties as one of our business assets.

4) With your consent

Other than as set out above, you will receive notice when information about you might go to third parties and you will have the option to choose whether or not you’d like such information to be shared.

UNSUBSCRIBE

If you do not want to receive emails or messages from us, please get in touch with our customer care team to de-list your e-mail ID. If you are already a subscriber and not want promotional e-mails, you can effortlessly click on Unsubscribe button provided on any of the e-mails sent by us. However, we would be highly honoured to have you connected with us building WULPAC community for the greater good of the brand, communities around and the nation.

You can choose to not provide your personal information or consent for usage of your personal information, subsequently withdraw your consent or ask for deletion of your personal information. However, this might not allow you to take full advantage of the features of our website.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our customer traffic is not only created organically but from other websites, search engines, mobile applications etc. We get shared information from such websites and platforms as part of agreements safeguarding your privacy and will not be used or given out for any financial benefits. You may get redirected to other websites, payment gateways, offers from other collaborations etc time to time and you will be asked to choose to do so. This is clearly your call to click such links to external websites from www.boombolt.in. We do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

PAYMENT INFORMATION

We do not store your UPI IDs, Credit card, Debit card, or Net banking details. All monetary processing and transactions are done through a secure third-party payment gateway provided by Razor Pay which is a leader in online payment systems. 

We do not force you to convert your purchase into EMIs or pay through one mode of transaction. Our strategic tie ups with financial institutions will give you the best options to make your purchase with us better and seamless. 

GOOGLE & FACEBOOK AUTHENTICATION

We will show you Google or Facebook profile information during the time of logging in with Google or Facebook respectively, and this information is used to fill in your basic account information in case you do not already have an account with us. This information can be accessed and changed under the “My Account” section of our website at any time. We do not share any information from your respective accounts with anyone else. 

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

CONTACT US

If there are any questions regarding this privacy policy you may contact us using the information below:

BOOMBOLT

1711, 4th Floor, 19th Main Road, Sector 2,
HSR Layout, Bengaluru,
Karnataka State
India. Pin: 560102.

info@boombolt.in